Legal
Privacy Policy
Your privacy matters to us. Here's how we collect, use, and protect your information.
Last updated: 25 April 2026
Information We Collect
- Patient and parent/guardian name
- Contact information (mobile number, email address)
- Demographic information (age, address)
- Appointment-relevant medical information
How We Use Your Data
- Record keeping and appointment management
- Improving hospital services and patient experience
- Market research and service personalization
Data Security
We are committed to protecting your personal information through appropriate technical and organizational safeguards against unauthorized access, alteration, or disclosure.
Your Rights
You have the right to opt out of marketing communications and request correction of inaccurate personal information held by us.
Third-Party Disclosure
We do not sell your personal data to third parties. Appointment and payment processing services are managed by our technology partner, Mind Crabs, solely for operational purposes.
Website Management
Appointments, Payments and Refunds are managed by MindCrabs. raptihospital.com domain is owned and managed by MindCrabs.